When you’re looking for a roofing company, it can be difficult to know where to start. According to Brandt Bentley of Kansas City roofing company Grace Homes, choosing a roofer from a phone book is like spinning a roulette wheel. When it comes to protecting your most valuable asset – your home – not just any Kansas City roofing contractor will do. You deserve superior workmanship and total professionalism. So before you hire someone to repair or replace your roof, Bentley says, look for hard evidence of quality workmanship and customer satisfaction.
Quality Workmanship
One of the best ways to ensure that a roofer will deliver a quality product is to look at the work the company has already done for family, friends or neighbors. But in the absence of a glowing recommendation, look to the company’s licensure and certifications for proof of excellent workmanship.
Some manufacturers of roofing materials offer certification programs for their contractors. These certifications help homeowners to easily identify roofing companies that have demonstrated skill and a commitment to quality.
Grace Homes, Bentley says, is proud to be certified as a ShingleMaster through CertainTeed, a leading manufacturer of quality roofing products. The ShingleMaster certification is awarded to those contractors who have received specialized training, have demonstrated superior workmanship and have achieved a high level of customer satisfaction.
Customer Satisfaction
In addition to choosing a company that’s committed to quality, it’s also important to find a company that’s committed to maintaining a stellar reputation for customer satisfaction, says Bentley. According to this Kansas City roofing expert, you can learn a lot about the way a company does business by looking at its relationships with industry and business organizations as well as its customers. When you’re hiring a roofer, check its reputation with the Better Business Bureau (BBB), read testimonials and learn as much as you can about its professional affiliations.
Grace Homes boasts accreditation with the BBB, membership in the National Roofing Contractors Association, and a proven record of customer satisfaction. But not all Kansas City roofing companies can say the same.
“There are a lot of roofers out there who just don’t have the experience to do the job right,” says Bentley, “or they have bad reputations among previous customers. There’s no reason to settle for that.” Customers who choose Grace Homes benefit from the company’s 15 years of industry experience and commitment to total customer satisfaction. And the Grace Homes five-year warranty ensures that your roof will perform as promised for a long time to come.