Whether you have one room or an entire home in need of window treatments, the act of selecting the best and most cost-effective options can be both challenging and overwhelming. For this reason, it’s important to find a blinds company that can help you through the process and made your decorative endeavor a success. With so many similar companies offering seemingly comparable products, it can be difficult for the average homeowner to know who to trust with all of his window treatment-related needs. Craig Rogers is the owner of Blind Tailors, Inc., a blinds company that has been serving Charlotte, North Carolina since 2004, and he offers the following advice on what to look for in a blinds company:
Educated sales consultants
When most people walk into or contact a blinds store, they don’t tend to have a good idea as to what they’re looking for. Therefore, it’s important to find a company whose sales consultants are not only educated about its products, but up on the latest options and trends. After all, blinds are a big investment, and if you’re new to the world of window treatments, then you’re going to need a fair amount of help when evaluating your options and eventually making your selections.
Reputation
It’s one thing for a business to claim to be the best in the area, but it’s another thing to hear it from the lips of satisfied customers. A good company is one that has earned itself a stellar reputation within its field. If you’re intent on getting excellent service before, during, and after the blinds installation process, then make sure to choose a company that is known for its superior work.
Selection
A good blinds company will have a wide selection that caters to an array of budgets. When looking for window treatments, the last thing you’ll want is to be made to feel that your only options are ones that are dated and low in quality. Therefore, it’s important to find a blinds company that caters to the average homeowner, as opposed to one that is known to be exclusively high end.
Moderate pricing
Window treatments are a big investment, and if you’re looking for blinds or shades that can add to the value of your home, then you should be prepared to fork over a decent chunk of change throughout the process. On the other hand, just because you’re willing to spend some money for quality window treatments doesn’t mean that you ought to overpay. A good blinds company is therefore one that is able to keep its pricing reasonable within the industry. When it comes to window treatments, it’s important to remember that “cheaper” isn’t always better; on the other hand, neither is “overpriced.”
Price insurance guarantees
Another thing that you ought to look for in a blinds company is a willingness to keep up with the competition in order to best serve your needs. A good blinds company will be willing to offer price insurance guarantees on at least some of its well-known products. Blind Tailors, Inc., for example, has a policy of matching prices in the event that a customer finds a national name brand at a lower cost.
Great customer service
The act of choosing the right window treatments can often be long and drawn-out. After all, window treatments on a whole don’t tend to come cheap, and it’s important to find the proper blinds and shades that will truly work to enhance your home. A good blinds company will therefore encourage its sales representatives and consultants to allow customers to take all the time they need when evaluating their options. Additionally, your blinds company should treat you with the utmost of respect throughout the entire selection process (including the very beginning, when you haven’t necessarily committed to a purchase).
Free estimates and installation
Window treatments are expensive enough on their own, so as a customer, it’s important to feel like your blinds company is not nickel-and-diming you every step of the way. A good blinds company will therefore offer free estimates to ensure that you’re able to review your options in a pressure-free, commitment-free setting. To sweeten the deal, a top-notch blinds company might also be willing to throw in free installation to help you make the most of your window treatment purchases.
A willingness to stand by its work
One final thing to look for in a blinds company is a willingness to stand by its products and service. A good blinds company will not only offer you an extended warranty on its products, it will also offer guarantees on the actual installation. After all, the last thing you’ll want is to pay a premium for quality blinds and end up having to spend extra on repairs down the line.
