Arborist

Seeking new customers
Corey Phillips is an arborist and the owner of tree care company P & M Services in Englewood, Florida.  When Corey started his business, he was doing jobs for his neighbors and hoped that word of mouth would be enough to help him secure new customers.  He soon realized that wasn’t going to work and started using a few different marketing companies to try and increase awareness of his business.  However, these marketing companies never followed up with Corey and didn’t seem to care about his progress. Then Corey heard from Yodle.

Starting a fruitful, new adventure
Based on his past experience with marketing companies Corey was skeptical about Yodle but took a close look at the program and felt it could work for him. After thoroughly reviewing everything with a Yodle rep Corey signed up.

Corey has enjoyed resounding success with Yodle.  For example, in just their first month as a client, P & M Services received 30 more calls than before and Corey reported that 70% turned into sales.

Benefiting from reviews and photos
When Corey signed on with Yodle he also started immediately using the reviews management and photo syndication features that were available to him, which can further help with both winning and keeping customers. Corey received over 20 reviews in the first month and uploaded over 40 new photos of jobs he completed. Corey said: “I love the feature; it adds credibility and it’s easy to do. I get excited to ask customers for the review – sometimes I give them my phone and they fill it out right there after I complete the job. I have the dashboard on my phone’s home screen.”

The photo syndication feature has helped to increase awareness of the type of work Corey does.  “It has made a huge difference for me. Yodle strives for me to tell my story via these photos and I believe in that.”

The ease of use for both reviews and photo syndication is Corey’s favorite part about the new features, blending them into his interactions with potential customers every day. Corey loves when he has both a photo and a matching customer review from the job because “it makes it real.”

Looking to the future
Corey is extremely pleased with everything Yodle has been able to help him achieve. He plans on increasing his spend with Yodle in the future because he wants to get even more customers. “It’s a new adventure,” Corey said. “I definitely made the right decision by signing up with Yodle. I believe in it, I love it, and I want to keep it going.”