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Use the form below to let us know.

Rep Name:
 Manager Name:
Client ID:
 Date & time of occurrence:
What were you trying to do when you received the error?
?

We’re looking for very detailed steps of what happened here. Just saying “The sales wizard didn’t work” is not enough to give to our programmers to look into. Here’s an example of a great explanation of an error:


“First, click “Create in Yodle Live” and fill out the first page. Select DynamicMirror, then change to AdverSite. On Business Service page, add all services and then add new segment by using the search. On Site Setup, select OneSite and choose domain. Test CC, then change e-mail address to one that is different from the one on Order Information screen. Contract was not received by client. “

Steps taken to reproduce error:
?

If you received an “internal error” screen, we need to understand what actually caused the error. In addition to the steps take to reproduce above, we want to capture the “hidden” bug report on the internal error screen.


Here’s what to do:


While still on the internal error screen, press “Ctrl-A” to highlight the hidden text.


Then, copy and paste into this box.

 Did you get an "internal error" screen?
 Yes 
 No 
Were you able to get past the error?
 Yes 
 No 
If possible, please provide a screen shot of the error.

Frequently Considered a Bug


1. Can't login to Yodle Live 2. E-Contracts aren't working 3. Yodle Live is down 4. My Windows password expired or my phone isn’t working 4. SalesForce.Com Issue